Event ID 5586 in SharePoint Server indicates an issue with the SharePoint database. This error is typically related to the SharePoint Timer service being unable to access the database or encountering an error while executing a database operation.
To troubleshoot this issue, you can follow these steps:
Verify database connectivity
Ensure that the SharePoint Timer service account has the necessary permissions to access the SharePoint database. Check the database credentials and confirm that the database server is accessible from the SharePoint server.
Restart SharePoint Timer service
Try restarting the SharePoint Timer service on the affected SharePoint server. This can help resolve temporary issues and restore connectivity to the database.
Check database permissions
Ensure that the SharePoint service accounts have the appropriate permissions on the SharePoint database. Verify that the accounts have the necessary roles, such as db_owner or db_datareader.
Check ULS logs
Review the SharePoint Unified Logging Service (ULS) logs located at `%COMMONPROGRAMFILES%\Microsoft Shared\Web Server Extensions\{version}\LOGS` for any additional error messages or warnings associated with the Event ID 5586. Look for specific error details or stack traces that can provide insights into the underlying problem.
Validate database configuration
Use SQL Server Management Studio to verify the health and configuration of the SharePoint database. Check for any database connectivity issues, disk space limitations, or database corruption.
Run SharePoint Products Configuration Wizard
Execute the SharePoint Products Configuration Wizard to validate the SharePoint server's configuration and ensure that all required components are properly configured.
Review recent changes
If the Event ID 5586 errors started after making changes to the SharePoint environment, such as installing updates or modifying the database configuration, consider rolling back those changes to see if it resolves the issue.
If the issue persists after troubleshooting these steps, it is recommended to consult with Microsoft support for further assistance. They can provide more specific guidance based on your SharePoint environment and help resolve the issue.
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